Daily Archives: June 17, 2016

The Goals of Good Process: Lessons from Mass Claims

By Benjamin Rajotte and Vikram J. Kapoor* Imagine that you were hurt by something beyond your control. Maybe a faulty product, or a commercial plane crash. Something big and painful to us and many other people. Amidst the emotional turmoil, we might be fairly motivated to recover for our losses. But what if we could…

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